JLD has established an all India sales and service network comprising a team of people with significant technical expertise and wide experience. JLD believes in the importance and value of great customer care and service from the initial inquiry to the final order including training and after sales care. Sales and service centers are located in Mumbai, Delhi, Chennai, Kolkata, Baroda and Chandigarh.
Over the past five decades, JLD has established itself as a solutions provider in Gas Detection and Respiratory Protection to the Indian industry and Government, consulting and advising on the right equipment and systems requirements that are the best fit for the customer.
JLD works with the customer’s engineers to ensure that the equipment is installed correctly and in the fastest time possible.
JLD can advise customers on how best to integrate its equipment into the existing safety system at the customer’s site.
JLD helps customers ensure that their equipment is running effectively for the maximum time by providing regular on-site maintenance with minimum downtime.
The Company’s national service network allows it to respond immediately to unforeseen repairs and servicing of equipment thereby minimizing the downtime. The Company’s field experts will visit the customer's site to determine if repairs can be undertaken at location ensuring a quick turnaround.
The Company has a full-fledged calibration facility for Gas Detection equipment at its plant and can provide its calibration services for its products and third-party products at the customer's site as well as at its plant.
JLD technical experts offer the necessary training to customers to improve their knowledge and competence to correctly use the various equipments. Training is also provided on site to allow the users of the various equipments to better understand the integration of the equipment in their work environment.
The Company has a catalogue of Training & Instruction Manuals for the various equipments it sells, containing all the necessary datasheets, supporting information and engineering drawings that may be required by a customer to effortlessly use the products.
The Company has a very comprehensive in-house Testing Facility with accurate and foolproof testing protocols.
JLD has a comprehensive calibration facility at its plant and can calibrate its own products as well as third party gas detectors.
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